Shipping & Returns
We ship only to the 48 contiguous states in the USA. Most items will ship UPS ground.
Standard Shipping Rate: $15.00
* FREE for orders of $100.00 and up!
Orders are shipped from our location in Birmingham, AL. Standard shipments should arrive between 3 and 5 business days depending on where you live in the US. We do our best to ship in-stock orders placed by 1:00pm CST on the same day (M-F). On occasion, it may take a day or two for orders to ship. Orders ship via UPS. Tracking numbers are emailed at the time of shipment. Delivery time does not include weekends or holidays.
Please call 205-871-1965 or email us with any shipping questions.
All returns must be unworn, unaltered, and unwashed with all tags attached and must be accompanied by the original receipt. Returns are accepted within 14 days from the shipped date. Items returned after 14 days will be assessed a 50% (fifty percent) restock fee. Items will not be accepted past 30 days from the shipped date, and will be considered a final sale. Sale merchandise is non refundable. Gift Certificates are a final sale and may not be returned for a refund or exchange. All shipping charges are non-refundable.
You may bring your on-line purchases in store to B. Prince for a return, exchange, or store credit. If you are mailing your return back, securely pack your merchandise and receipt/return form in a box or envelope of your choice. You will be responsible for the return shipping cost. Mail your online returns to the following address:
271 Rele Street
Mountain Brook, AL 35223
Please allow 2-3 weeks from the return shipped date for your account to be credited, less any applicable re-stock fees, and 1-2 billing cycles for the credit to appear on your statement.
If you received a damaged, defective, or wrong item(s), please notify us as soon as possible so we can advise you and resolve the issue.
B. Prince reserves the right to inspect any returned items for damages and make judgments as whether the item(s) were worn, altered, and/or washed. We reserve the right to charge a restock fees for non-compliance to our policy or to deny a return in part or full.
**Items purchased at a 30% off discount or higher are FINAL SALE**